If you have been to 360 Collision recently, you may have noticed that we are experiencing some delays and shortages in parts and materials. We apologize for any inconvenience this may cause you and we appreciate your patience and understanding.
The reason for this situation is the global supply chain disruption caused by the COVID-19 pandemic and other factors. The demand for auto parts and materials has increased significantly as more people are driving again after the lockdowns. However, the supply has not been able to keep up with the demand due to factory closures, labor shortages, shipping delays, port congestion, and other challenges.
We are doing our best to source the parts and materials we need from our suppliers and alternative sources. We are also working closely with our insurance partners to expedite the claims process and minimize the impact on our customers. However, we ask for your cooperation and flexibility as we may have to adjust our schedules and estimates based on the availability of parts and materials.
We thank you for choosing our 360 Collision and we hope to serve you better in the future. Please contact us if you have any questions or concerns about your repair.